Customer Experience remains the main priority of Latin American banking
Latin America, January 23rd, 2019.- Latinia, multichannel notification software vendor for financial institutions, has just unleashed its 2019 Annual Survey conducted among top financial institutions in Latin America and Spain. The results highlight that Customer Experience (CX) and the new means of payment, such as mobile wallets or QR codes, are positioned as the two main strategic and investment areas in financial institutions, to… Continue reading »