NBA (Next Best Action)Ask for a demo
Real-Time Decision-Making Engine to take advantage of each transactional event to be proactive in a consistent, relevant, and useful way
Exploiting Financial Events in real time creates endless opportunities to proactively and consistently serve your clients
Andrea buys a flight ticket
Andrea, going on a trip? Travel safe, take out travel insurance!
Do not limit your CX strategy to when the Customer "is” in your digital channels: customer’s life is elsewhere
John’s credit card is not working abroad
Dear John, it seems you forgot to activate your card to pay abroad; Do you need us to activate it?
We have countless clues to recognize where there is an opportunity to be proactive, to anticipate your client
Ana fills the tank in a gas station
Dear Ana, would you like to save 2% next time you fill the tank? Just get new Open Credit Card!
Identify in real time the RIGHT MOMENT to deliver the RIGHT content to the RIGHT customer
Martin makes a first operation abroad
Dear Martin, we wish you a happy stay in Greece. If you have any problem with your card, please call us at +123456789.
The challenge is no longer about sending messages (“we already do that”) but rather providing a consistent, simple, useful, timely, convenient service
Become a part of your Clients' daily life
- What Direct debit, credit card, bank transfer, payroll...
- Where and When A store gas station while abroad lunchtime...
- Who Identification, contracted products, sociodemographic, business data...
Specifically designed for banking
Advanced graphic layer of tools specifically designed for business users