“Banks should be obsessed with what should be the next best action with a client”
Barcelona, October 23rd, 2013. – ” Despite the willingness to implement customer-centric strategies, many organizations continue to work from back to front, first designing the product and then thinking about whom to target; Latinia proposes to reengineer that logic; first we see who has created the opportunity for a dialogue, that is, a client that generates a financial operation, and afterwards we see, from… Continue reading »