Experiences must be prioritized over channels

Bogotá, July 2nd, 2019. – Latinia, financial multi-channel notification’s software vendor, unveils the results of its 11th annual report on Mobile Banking and Social Networks, highlighting ‘the importance of experiences over channels’, as well as’ the move to the back-office of artificial intelligence after its burst in the form of chatbots last year. ‘ The report analyzed the multichannel offer of 100 banks of… Continue reading »

Latinia wants to be the Bank’s seat-mate in its journey to the cloud

Barcelona, ​​February 21st, 2019.– “Cloud is not a single truth or a final destination station, but a trip at different speeds, where we must be sensitive and adapt our offer to the transition banks decide to make, and when they decide to do it. Our responsibility as a vendor is to help our customers to progress gradually and adequately to this new context, hence… Continue reading »

Customer Experience remains the main priority of Latin American banking

Latin America, January 23rd, 2019.- Latinia, multichannel notification software vendor for financial institutions, has just unleashed its 2019 Annual Survey conducted among top financial institutions in Latin America and Spain. The results highlight that Customer Experience (CX) and the new means of payment, such as mobile wallets or QR codes, are positioned as the two main strategic and investment areas in financial institutions, to… Continue reading »

Afirme rivals’ top Mexican banks hand in hand with Latinia

Monterrey, August 30th, 2018.- Latinia, multichannel notification software vendor for financial institutions, has just announced the addition of the Mexican bank Afirme (@BancoAfirme) to its client portfolio, adding Banorte, Santander and Bancoppel in the country. For José Sobrevia, bank Product and Services VP, “reaching and going beyond the expectations of our customers is our main goal, and what better way than analyzing and working… Continue reading »

Chatbots and biometrics point to a new wave of innovation in Latin American banking

Bogota, August 27th, 2018. – After years of stagnation, the analysis of the different technologies used by Latin American banks indicates a new outbreak of initiatives by financial institutions in the region to try to improve the customer experience, mainly via chatbots, some biometric chapters, and a considerable roll-out of new push channels. This and other conclusions have been unleashed from the Latinia Intelligentia… Continue reading »

The ‘Bank of Amazon’ will force to rethink the financial industry

Bogotá, May 3rd, 2018.- The presumed ‘Bank of Amazon’ appears today as a huge challenge that, although it is still somewhat unknown, it is not less disturbing for traditional player in the banking arena: Daniel Aguilar, VP of Latinia for Latin America, believes that “it implies a certain change in paradigm in the classic canons of how the banking industry has been operating for… Continue reading »

Banco Industrial Partners Latinia

Guatemala, February 28th, 2018.– Latinia, the Spanish multichannel financial notification’s software vendor, announced today that Banco Industrial, the most important financial institution in Guatemala, and one of the largest in Central America, has selected them as its new software notification’s vendor provider. “Banco Industrial is always looking for innovation and given the times we live in where communication with our customers is one of… Continue reading »

Banco Agricola Trusts Its Notification’s Strategy to Latinia

El Salvador, February 8th, 2018.– Banco Agricola and Latinia, the Spanish multichannel financial notification’s software vendor, have announced their new agreement by which the main bank in El Salvador bases its new notification strategy on the software of the Catalan company. “At Banco Agricola we keep innovating for our clients, thus we are very excited to start working with Latinia, a global leader in… Continue reading »

Latinia Grows Strong in Latin America

Bogotá, November 30th, 2017.- Latinia, the Spanish multichannel financial notification’s  software vendor, delivers its 2017 closing forecast and confirms its non-stop growth in the Latin-American region. The Catalan origin company has increased it revenue by 80% in the last 24 months and the number of its client’s portfolio in the region by 30%. Its technology is present in at least 2 of the 4… Continue reading »

Latinia supplies its notification’s technology to BancoEstado acquires Latinia’s technology

Santiago, Chile, September 6th, 2017.– Latinia has just added BancoEstado to its client portfolio in Latin America with the acquisition by the Chilean bank of its Alert Engine event processing product and its SDP notification delivery platform. “Chile is a strategic market for Latinia and BancoEstado is a clear benchmark in the region, whom with our software we hope to accompany in the evolution… Continue reading »

It’s the Client, not the Channels!

  Bogota, July 7th, 2017. – Latinia, the software vendor of multi-channel financial notifications, unleashes the results of its 9th annual report on Mobile Banking and Social Media (Spanish) in the LatAm region, highlighting the importance of the customer in front of the channels, as well as the rise of Artificial intelligence. The report analyzed 100 banks of “The 250 Largest Banks of Latin… Continue reading »

Latinia keeps growing in Mexico by adding Santander to its portfolio

Mexico City, April 3rd, 2017.- Latinia has just announced the incorporation of Banco Santander  México (@SantanderMx) to its client portfolio after the FI acquisition of the LIMSP © suite, consisting of the SDP 360º multi-channel notification’s product, the Alert Engine and the infrastructure for cross-selling NBA (Next Best Actions) services. “The position of Latinia in the region and the excellent feedback conveyed by other Santander… Continue reading »