All of them ease the reduction of operating costs in procedures done by and with customers, allowing financial institutions (FI) to free up resources for more valuable processes focused on business generation. Both technologies entail a field of possibilities to be explored that are nearly infinite. They redefine the current relationship between a FI and its customer base, thus facilitating the development of new business opportunities through multi-channel cross-selling of services and products.

Clients do not answer anymore to the formerly compelling approach of personalized communications (or not only, at least), we do not tell them something just by the fact of who he/she is, but by the context he/she is moving and the relevance of the supplied information. That’s our philosophy and our products’, for the financial industry.

All of this places asynchronous messaging (mobile, electronic, instant) as indispensable tools for promoting an institution’s customer orientation and its vision of the customer as a window of opportunities.

LIMSP© products cover, from end to end, the process that goes from the generation of the event (LIMSP© CEP AE) to the service provision (in the format of a multichannel message) to the final customer (LIMSP© SDP), responding completely to your business needs (start up, provision, control and billing of the services) as well as technological needs (robustness, availability and quality of service).