Madrid, January 23, 2012. – “The current economic context has intensified a debate, which has occupied the banking sector over the last decade, regarding their actual mix of channels in the future and the impact of these on their commercial offer. Although this debate is important, there is another which is equally relevant; regardless of [...]
Press Release
“To compete in product or price it is nonsense in the current context; you can only compete in the wow of your customer”
Madrid, September 21, 2011.- “Very often a good result in the customer satisfaction index is confused with their comprehensive experience with the entity, and that is a gross mistake. Just thinking that a customer is satisfied, profitable and there´s no risk of loosing them can lead the company to loose direction”, according to Oriol Ros, [...]
Latinia, from CL@B of Colombia: “We help banks to place the client in the center of their business strategies”
Cartagena de Indias (Colombia), August 19th, 2011.- “Few financial institutions are aware that, at any given moment in which they inform their clients regarding any circumstance related to their finances, they have a gateway to start up a conversation based upon the additional remittance of relevant content for them and their interests”. With these words, [...]
“We would not feel comfortable offering triple play for mobile banking”
Madrid, 21st June 2011.- “We believe in the radical specialization of our knowledge and skills, and this means developing software infrastructure products for asynchronous corporate notifications, whether they be SMS, email or the newly-emerging push notifications”, indicated Oriol Ros, Latinia’s Head of Marketing. “There are three branches to mobile banking; browsing, applications and messaging or [...]
Latinia, from the LatAm Movilforum conference: “SMS is a key component of the 2.0 strategy for financial institutions and few of them realize this”
Rio de Janeiro, Wednesday 25th May 2011.- This was the unequivocal message of Francesc Perez, the software vendor’s Business Manager, during the talk he gave today on the use of SMS Banking at the Movilforum Latin-American Conference 2011 which is currently being held in Rio de Janeiro. The event, of which this is the tenth [...]
Latinia, from the LatAm Movilforum conference: “SMS is a key component of the 2.0 strategy for financial institutions and few of them realize this”
Mexico City, Thursday April 14, 2011.-“We have bad news. The distance between a financial institution and its customers has significantly grown this past decade. The indicators of trust in financial institutions have been significantly reduced, and logically, events like the latest crisis have not helped to recover it, rather the opposite. But there is also [...]





